Q: Why do I have to move my site? What does web site migration consist of?
A: The web site migration service on offer at MESILLAHOSTING is absolutely free of charge and consists of moving all your web files, databases and e–mails from your current web hosting provider to your new web hosting account with us. We will also revise all the settings needed for your web sites to be fully operational on our cutting–edge cloud hosting platform.Our technicians are fully capable of moving any sort of website. With years of experience in the industry, they are well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom–built app with numerous custom libraries is as easy as transferring a plain WordPress weblog.
Q: Just how long will the website migration process take?
A: We try to perform all web site migrations ASAP. However, we don’t have a set time frame for website migrations. There are different aspects that you have to take into consideration – the mere size of your website and the workload of our web site migration team, etc. We always try to carry out each migration within 48 hours. With smaller–sized sites, our team usually manages to finish in under 24 hours.
Q: What data will I need to give to your Website Migration Department?
A: We don’t request any personal details. We’ll require, though, the login info for your old web hosting account and the name of the site that you would like to transfer.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be unavailable?
A: Your site will continue to work exactly like it did before with your previous hosting provider. When we have completed the migration, your web site will be configured to work on our system and we’ll ask you to preview it. If it is working correctly, all you will have to do is update the NS resource records for your domain name. Your web site will be migrated over to us without any downtime whatsoever.
Q: Will my old hosting provider need to provide any info/help?
A: Nah. We will never contact your hosting provider about anything at all. They won’t be aware of the web site migration either.
Q: Does it matter what platform my current provider is using?
A: We support all Linux–powered web hosting platforms. Basically, if we can get access to your Control Panel, we’ll be able to transfer your site.The only platforms that we don’t support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.