1 hour ticket response
Timeliness is our topmost priority and that’s why we’ve got a team of professional technical support engineers who are prepared to offer a prompt solution to any question that you may possibly have. Just open your helpdesk ticket from the Web Hosting Control Panel and we’ll get back to you within 60 minutes in the worst case scenario. In fact, we work hard and aim for a 20–minute support ticket response time.
A Top–Notch Client Support Service
Each member of our client service team has lots of years of experience in the Linux cloud hosting market and most of them have been with us for at least five years. They all are prepared to answer all your questions in the most professional way possible.
An Easy–to–Browse Help Section
In the Web Hosting Control Panel you will find an easy–to–navigate Help section where you can find quick tips on how to use our web hosting services. You can see the answers to your queries in our F.A.Q. library, find more information in the web hosting account administration articles or check our how–to video tutorials.