A 99.9% Server Uptime
We’ve built our cloud hosting platform using reliable hardware and heavily customized software. Our sysadmins have installed a customized version of SELinux on all our physical servers to ensure utmost safety and reliability. We have added a number of DoS protection appliances in addition to highly efficient firewall programs to make sure our internal network is unassailable and secure.
All Linux cloud hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is vital that you also build your own network infrastructure. That’s the reason why we set up a custom internal network in each one of our data center facilities. Relying on topflight Juniper switches and routers, our internal network allows for faster–than–the–speed–of–sound data transmission rates and is also completely redundant.
Hence, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, no matter which web hosting package you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not very pleased with our web hosting services, or if you think that they are insufficient, or if you decide that you should use a Linux VPS instead of a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will continue to have full control over your domain names even when you close your account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to get a response, you know how exasperating this can be, even more so when your website is on the line. For this reason, we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be at your disposal and they’ll reply to you in under 1 hour. And the best part is that their average response time is below 20 minutes!